IT & AI
IONIN
Building AI assistants, automations and software; securing cloud and workplace platforms; advice and second opinions.
- Applied AI and agents
- Automation and integration
- Cloud and workplace security
From Šabac, Serbia
Senior craftsmanship from Serbia, for organisations in the Netherlands.
IGAD brings together two independent services: IONIN for IT, AI and security, and Orvado for customer service. One point of contact, Dutch-speaking, in the same time zone.
- Central European Time, same as the Netherlands
- Dutch-speaking contact
- Reply within one business day
Two services
Customer service
ORVADO
Customer service that actually solves things: phone, email, WhatsApp and chat under your company name, with one dedicated specialist.
- Phone customer service
- Email and ticket handling
- Processes and complaint handling
Why from Serbia
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The same time zone
Serbia runs on Central European Time, just like the Netherlands. Working hours, meetings and availability line up.
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A Dutch-speaking contact
You talk to people who know the Netherlands and Dutch working practice, not to an intermediary layer.
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Agreements in writing
What we do, with which data and who steps in when, is agreed in writing up front, including the GDPR side.
How it works
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Introduction
A first conversation about what is going on. No obligation.
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The right service
IT or AI questions go to IONIN, customer contact to Orvado. Sometimes both.
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Working their way
Each service works with its own proven approach and a fixed point of contact.
Tell us briefly what is going on.
Your message goes straight to the service you choose. You will receive a personal reply within one business day.